Essential Conversational English: Daily Situations and Travel Dialogue

unexpected encounter. >> Wait a minute, Jennifer. >> Yes. Do I know you?

>> It's me, Tom, from university. >> Tom? Oh my goodness, Tom. >> I can't believe it's you.

>> This is crazy. What are the chances >> in this city? Millions of people. >> And we run into each other.

>> How long has it been? Eight years, I think. >> Eight years. Time flies.

>> You haven't changed at all. >> Neither of you. >> That's very kind of you to say.

>> What are you doing here? >> I live here now. >> You moved to this city

>> about 3 years ago for work. >> What kind of work? >> I'm a software engineer.

>> That's what you studied. >> Yes, it all worked out. >> That's wonderful. What about you?

>> I'm visiting for a conference. >> What kind of conference? >> Medical research. I'm a doctor now.

>> A doctor. You always wanted that. >> Dreams do come true. >> I'm so proud of you.

>> Thank you. Same to you. >> How long are you in town? >> Until Friday.

>> That's four more days. >> We should catch up properly. >> Absolutely. Dinner tomorrow. That sounds

perfect. >> I know a great Italian restaurant. >> I love Italian food.

>> Still your favorite? >> Some things never change. >> Let me give you my number.

>> Here's my phone. >> I'll text you the restaurant address. >> What time should we meet?

>> How about 7:00? >> Perfect. >> I can't wait to hear about your life.

>> Eight years of stories. >> We'll need a long dinner. This really made my day.

>> Mine, too. What a wonderful surprise. >> See you tomorrow, Jennifer. >> See you then, Tom. Don't be late.

>> I won't. Goodbye. >> Goodbye. >> Buy an ice cream at the beach.

>> Hello. What flavors do you have today? >> Hi there. We have many flavors. >> Can you tell me some of them?

Chocolate, vanilla, strawberry, mint. >> Any tropical flavors? >> Yes, mango, coconut, and passion fruit.

>> Perfect for the beach. >> They're very popular here. >> Which one is your favorite?

>> Personally, I love the mango. >> Is it sweet? >> Sweet, but also a bit tangy.

>> That sounds refreshing. Perfect for a hot day like today. >> How hot is it today?

>> About 35°. >> No wonder I want ice cream. >> Everyone does today.

>> Can I try the mango first? >> Of course. Here's a small taste. >> M. That's delicious.

>> Told you it was good. >> I'll take the mango then. >> Cone or cup? cone, please.

>> One scoop or two? >> How much is two scoops? >> One scoop is $3. Two scoops is $5.

>> I'll take two scoops. >> Same flavor or different? >> Can I have mango and coconut?

>> Great combination. >> They go together well. >> Like a tropical paradise.

>> I'm on vacation, so why not? Exactly the right attitude. >> Here's your ice cream.

>> It looks amazing. >> Eat it quickly though, >> before it melts.

>> Yes, the sun is strong. >> Good advice. >> Here's $5.

>> Thank you. Enjoy. >> Do you have napkins? >> Yes, right here. Take a few.

>> Thank you so much. >> Enjoy the beach. I will. This ice cream is perfect.

>> Come back tomorrow. >> I definitely will. Goodbye. >> Goodbye. Stay cool.

>> Ask for a beach towel. >> Excuse me. Can I ask you something? >> Of course. How can I help?

>> I forgot to bring a beach towel. >> Oh, no. That's essential at the beach. >> I know. Silly mistake.

It happens to everyone. >> Is there somewhere I can buy one? >> There's a shop right over there.

>> The one with the blue sign? >> Yes, they sell beach supplies. >> Do they have good quality towels?

>> Pretty good for a beach shop. >> How much do they usually cost? >> Around $15 to $20, I think.

>> That's reasonable. >> Better than going home wet. True. Do they have other things?

>> Sunscreen, hats, sandals. >> I might need sunscreen, too. >> It's very sunny today.

>> I don't want to get burned. >> Definitely not. Very painful. >> Speaking from experience,

>> unfortunately, yes. >> I'll learn from your mistake. >> Smart choice.

>> Thanks for the help. Actually, wait a moment. >> Yes.

>> I have an extra towel. >> You do? >> My friend was supposed to come but

canled. >> Really? Are you sure? >> Yes. It's just sitting in my bag.

>> That's so kind of you. >> No problem. Here you go. >> Thank you so much.

>> It's bright yellow. Hope that's okay. >> Any color is fine. It's actually easier to find on the beach.

>> Good point. >> Just return it before you leave. >> Of course. Where will you be?

>> Right here under the red umbrella. >> I'll find you. >> Enjoy your swim.

>> Thank you again. You saved my day. >> Happy to help. See you later. >> See you later.

>> Find out about a park. >> Excuse me. Is there a park near here? >> Yes, there are actually two nearby.

>> Two parks. Which one do you recommend? >> It depends on what you want. >> What do you mean?

>> One is for relaxing, one is for activities. >> Tell me about the relaxing one first.

>> That's Riverside Park. >> Is it by a river? >> Yes. Beautiful walking paths. That

sounds peaceful. >> Very peaceful. Lots of trees. >> Are there benches to sit on?

>> Everywhere. And picnic areas, too. >> I could bring lunch there. >> Many people do.

>> What about the other park? >> That's Central Sports Park. >> What activities are there?

>> Tennis courts, basketball, a soccer field. >> Is it crowded

>> on weekends? Yes. Weekdays are quieter. >> Today is Wednesday. >> Then it should be nice and calm.

>> Which park is closer? >> Riverside Park is about 10 minutes away. >> And the sports park

>> about 15 minutes in the other direction. >> I think I prefer the peaceful one. >> Riverside Park it is.

>> How do I get there? >> Walk down this street. >> This main street?

>> Yes. Turn left at the library. >> Is the library obvious? >> Big white building. You can't miss it.

>> Then what? >> Walk straight for 5 minutes. >> And the park will be there.

>> You'll see the entrance on your right. >> Is there an entrance fee? >> No, it's free and open all day.

>> What time does it close? >> It closes at sunset. >> That's good to know. There are also food

vendors inside >> in case I get hungry. >> Exactly. Ice cream and snacks.

>> Perfect. Thank you for all the information. >> Enjoy the park.

>> I'm sure I will. Goodbye. >> Goodbye. Have a lovely walk. >> Conversation at the market.

>> Good morning. These vegetables look wonderful. >> Good morning. Everything is fresh today

>> from your own farm. >> Yes, we grow everything ourselves. >> That's impressive.

>> Family farm. Three generations. >> How lovely. >> What are you looking for today?

>> I need tomatoes. >> We have several types. >> What types do you have?

>> Cherry tomatoes, beef steak, and Roma. What's the difference? >> Cherry tomatoes are small and sweet.

>> Good for salads. >> Perfect for salads. >> And the beef steak?

>> Big and juicy. Great for sandwiches. >> What about Roma tomatoes? >> Best for cooking. Making sauce.

>> I'm making a salad tonight. >> Then cherry tomatoes are your choice. >> How much are they? $4 per pound.

>> I'll take one pound, please. >> Here you go. Anything else? >> Do you have cucumbers?

>> Yes, right here. >> They look very fresh. >> Picked this morning.

>> This morning? Amazing. >> That's the benefit of a local market. >> How much for two cucumbers?

>> $3 for two. >> I'll take them. Anything else for your salad?

>> Maybe some lettuce. >> We have romaine and butter lettuce. >> Which is crispier?

>> Roma. Very crunchy. >> One romaine lettuce, please. >> That's $2.50.

>> So, what's my total? >> Tomatoes, cucumbers, lettuce. >> Yes,

>> that's $9.50 total. Here's $10 >> and050 change.

>> Thank you. >> Do you need a bag? >> Yes, please.

>> Paper or reusable? >> Reusable is better for the environment. >> Good choice. Here you go.

>> Thank you. Beautiful market. >> Come back next Saturday. >> I will. Goodbye.

>> Goodbye. Enjoy your salad. Order a sandwich without cheese. >> Hi, what can I get for you today?

>> Hi, I'd like a sandwich, please. >> What kind would you like? >> What options do you have?

>> Turkey, ham, chicken, or vegetarian. >> I'll have the turkey sandwich. >> Great choice. What bread?

>> What bread do you have? >> White, whole wheat, or sourdough? Whole wheat, please.

>> The turkey sandwich comes with cheese. >> Actually, can I have it without cheese? >> No cheese, of course.

>> I'm lactose intolerant. >> We can definitely skip the cheese. >> Thank you for understanding.

>> No problem at all. Many people ask. >> It's becoming more common. >> What toppings would you like?

>> What do you have? Lettuce, tomato, onion, pickles, peppers.

>> Lettuce and tomato, please. >> Any onion? >> Just a little, not too much.

>> Light onion. Got it. >> And maybe some pickles. >> Sure. Any sauce?

>> What sauces are available? >> Mayonnaise, mustard, or our special sauce?

>> What's in the special sauce? It's a mix of herbs and olive oil. >> Is there any dairy in it?

>> No, completely dairyfree. >> Perfect. I'll try that. >> Good choice. It's delicious.

>> I'm excited to taste it. >> Salt and pepper. >> Just a little pepper, please.

>> No problem. >> Should I pay here or at the counter? >> You can pay here.

>> How much is the sandwich? >> It's $8.50. Do you take credit cards?

>> Yes. Tap or insert. >> Done. >> Thank you. Here's your receipt.

>> How long will it take? >> About 3 minutes. >> I'll wait right here.

>> Your sandwich is ready. >> That was fast. >> We're quick.

>> Thank you so much. >> Enjoy your dairyfree sandwich. >> I'm sure I will. Goodbye.

>> Ask where to buy a SIM card. Excuse me. Do you speak English? >> Yes, a little. How can I help?

>> I need to buy a SIM card. >> A SIM card for your phone? >> Yes, for mobile data.

>> Are you a tourist? >> Yes, I just arrived yesterday. >> Welcome to our country.

>> Thank you. It's beautiful here. >> I'm glad you like it. >> But I need internet on my phone. Of

course. Very important nowadays. >> Exactly. For maps and translating. >> There are several places to buy SIM

cards. >> What are my options? >> Phone shops or convenience stores.

>> Which is better? >> Phone shops can help set it up. >> That would be helpful.

>> They speak English usually. >> Where is the nearest phone shop? >> There's one in the shopping mall. How

far is the mall? >> About 5 minutes by walking. >> Which direction?

>> Go straight and turn right at the bank. >> I'll find it. >> The shop is called telecom.

>> Telecom. I'll remember that. >> What kind of plan do you need? >> Mostly data. Maybe some calling.

>> Tourist plans are best. >> Do they have tourist plans? Yes, usually for 7, 15, or 30 days.

>> How much do they cost? >> Around 15 to $30 depending on data. >> That's reasonable.

>> Bring your passport. >> Why do I need my passport? >> They need to register the SIM card.

>> Is that a law? >> Yes, for security reasons. >> I have my passport with me.

>> Then you're all set. How long does it take to activate? >> Usually 10 to 15 minutes.

>> Not too long. >> They'll do everything for you. >> Thank you so much for your help.

>> You're welcome. Enjoy your trip. >> I will now that I'll have data. >> Technology is essential.

>> Goodbye. >> Goodbye. Have fun. Ask for directions to the museum.

>> Excuse me. Could you help me? >> Sure. What do you need? >> I'm looking for the history museum.

>> The National History Museum? >> Yes, that's the one. >> You're not too far from it.

>> How do I get there from here? >> Do you want to walk or take a bus? >> How far is it on foot?

>> About 20 minutes walking. That's a nice walk. >> The weather is good today.

>> I'll walk then. >> Great. I'll give you directions. >> Thank you.

>> First, go straight down this road. >> For how long? >> Until you reach the big square.

>> What's in the square? >> A fountain and some statues. >> I'll know it when I see it.

>> Very recognizable. >> Then what do I do? Cross the square diagonally

>> to the opposite corner. >> Exactly. You'll see a wide street. >> What's the street called?

>> Victory Avenue. >> Victory Avenue. Got it. >> Walk down Victory Avenue for about 5

minutes. >> Is the museum on that street? >> Yes, on the left side.

>> What does it look like? A big stone building with columns >> like a Greek temple?

>> Exactly. Very grand. >> Are there signs outside? >> Yes. And flags, too.

>> That should be easy to find. >> You won't miss it. >> What are the opening hours?

>> I think it closes at 6:00 p.m. >> It's 2:00 now. Plenty of time. >> You'll have about 4 hours.

>> Is the museum big? Very big. You might need all four hours. >> Perfect.

>> Don't miss the dinosaur exhibit. >> There are dinosaurs. >> The skeleton of a T-Rex.

>> I love dinosaurs. >> Then you'll have a great time. >> Thank you so much.

>> You're welcome. Enjoy the museum. >> Goodbye. >> Goodbye.

>> Buy a ticket at the museum. >> Good afternoon. Welcome to the museum. >> Good afternoon. I'd like to buy a

ticket. >> Certainly. Just for yourself? >> Yes. One adult ticket, please.

>> Are you a resident or visitor? >> I'm a visitor. A tourist. >> Where are you visiting from?

>> From Australia. >> Welcome to our city. >> Thank you. I'm loving it so far.

>> What would you like to see today? everything. What do you recommend? >> The ancient history section is

wonderful. >> I heard about the dinosaurs. >> Yes, our T-Rex is famous.

>> I definitely want to see that. >> It's on the second floor. >> Are there other exhibits?

>> Art gallery, science wing, and special exhibitions. What's the special exhibition now?

>> Egyptian mummies. Very popular. >> Real mummies. >> Authentic artifacts from Egypt.

>> That sounds incredible. >> It costs extra though. >> How much is the regular ticket?

>> General admission is $18. >> And with the special exhibition, >> $25 for both. I'll take the combined

ticket. >> Smart choice. It's worth it. >> How long do people usually spend here?

>> 3 to four hours on average. >> Plenty to see. >> Would you like an audio guide?

>> What's an audio guide? >> A device that explains the exhibits. >> Is it in English?

>> Yes. Eight languages available. >> How much extra is it? $5 rental fee.

>> I'll take one, please. >> Total is $30 then. >> Can I pay by card?

>> Of course. Tap or insert. >> Done. >> Here's your ticket and audio guide.

>> Thank you. >> Return the audio guide before you leave. >> Where do I return it?

>> Right here at this desk. >> Easy enough. >> The entrance is through those doors.

Thank you for your help. >> Enjoy the museum. >> I'm sure I will.

>> Don't miss the gift shop. >> I'll check it out. Goodbye. >> What should you try in Paris?

>> Excuse me. Can I ask you something? >> Of course. How can I help? >> I'm visiting Paris for the first time.

>> Welcome to Paris, the most beautiful city. >> What should I try while I'm here?

So many things. >> I only have three days. >> Then you need to prioritize.

>> What's most important? >> The Eiffel Tower, of course. >> I can see it from here.

>> But you should go up to the top. >> Is the view amazing? >> You can see all of Paris.

>> That sounds incredible, >> especially at sunset. >> I'll try to go at sunset, then. Book

tickets online. Less waiting. >> Good tip. What else? >> The Louv Museum.

>> Where the Mona Lisa is. >> Yes. And thousands of other masterpieces.

>> I've always wanted to see her. >> She's smaller than you expect. >> Everyone says that,

>> but still magical. >> What about food? >> Ah, Paris is famous for food. What

should I eat? >> You must try croissants. >> Fresh French croissants

>> from a real bakery, not a supermarket. >> Where's a good bakery? >> There's one on every corner.

>> That makes it easy. >> Also, try a crepe. >> Sweet or savory?

>> Both. Sweet for dessert. >> With chocolate. >> Chocolate and banana. Classic.

>> My mouth is watering. And of course, French cheese. >> I love cheese.

>> Brie, cam bear, roaphor. I'll try them all. >> With some French wine.

>> The perfect combination. >> What about activities? >> What do you suggest?

>> Walk along the Sen River. >> Is it romantic? >> Very romantic, especially at night.

>> Any neighborhoods to explore? Mont Mart is charming. >> That's where the artists are.

>> Yes. And the Sakreur Church. >> I have so much to do. >> 3 days isn't enough.

>> I'll have to come back. >> Everyone says that about Paris. >> Thank you for all the suggestions.

>> Enjoy every moment. >> I will. Merciu. Your French is good.

>> Oro breakfast at the hotel. >> Good morning. Welcome to the breakfast

room. >> Good morning. The food smells wonderful. >> Thank you. May I see your room key?

>> Here it is. Room 412. >> Perfect. Breakfast is included in your stay.

>> Great. Where should I sit? >> Anywhere you like. All tables are available.

>> I'll take that one by the window. >> Lovely choice. Would you like coffee or tea?

>> Coffee, please. Strong if possible. >> We have espresso, cappuccino, or regular coffee.

>> Cappuccino sounds perfect. >> I'll bring it to your table. >> Thank you. Where is the buffet?

>> Right behind you. Everything is selfservice. What do you have for breakfast?

>> We have hot and cold options. >> What hot food is available? >> Eggs, bacon, sausages, and pancakes.

>> Are the eggs scrambled or fried? >> Both available. >> Wonderful. And the cold options?

>> Fresh fruit, yogurt, cereals, and pastries. >> Is the fruit fresh?

>> Yes. Cut fresh every morning. >> I love fresh fruit. >> We also have freshsqueezed orange juice.

>> That sounds healthy. >> It's very popular with our guests. >> I'll definitely try that.

>> The bread station is on the left. >> What kinds of bread? >> White, whole wheat, croissants, and

muffins. >> Can I make toast? >> Yes, the toaster is right there. and

butter and jam >> next to the toaster. Many flavors. >> This is a wonderful breakfast spread.

>> We try to offer variety. >> What time does breakfast end? >> Breakfast is served until 10:30 a.m.

>> It's 8 now. Plenty of time. >> Yes, take your time and enjoy. >> Can I come back for more food?

>> Of course. It's unlimited. my kind of breakfast. >> Here's your cappuccino.

>> Thank you. It looks delicious. >> Enjoy your meal. Let me know if you need anything.

>> I will. Thank you so much. >> You're welcome. Have a great morning. >> You too.

>> The air conditioning is broken. >> Hello, front desk. How may I help you? >> Hi, this is room 507.

I have a problem. I'm sorry to hear that. What's wrong? >> The air conditioning isn't working.

>> I apologize for the inconvenience. >> My room is very hot. >> I understand. Let me help you.

>> I tried turning it on and off. >> Did you check the thermostat? >> Yes, I set it to 68°.

>> Is anything coming out of the vents? >> Just warm air. No cold air at all. >> That's definitely a problem.

>> Can someone come fix it? >> I'll send maintenance right away. >> How long will that take?

>> About 15 to 20 minutes. >> That's fine. I'll wait. >> Is there anything else wrong?

>> No, just the air conditioning. >> In the meantime, can I bring you a fan? >> Yes, please. That would help.

>> I'll send one up immediately. Thank you so much. >> Would you like some cold water, too?

>> That would be wonderful. >> I'll bring a bottle with the fan. >> You're very kind.

>> We want you to be comfortable. >> I appreciate that. >> If maintenance can't fix it quickly.

>> Yes. >> We can move you to another room. >> Really? Is that possible?

>> Absolutely. Your comfort is our priority. >> That's very generous. Let's see if we

can fix it first. >> Okay, I'll wait and see. >> The maintenance person's name is Carlos.

>> Carlos. Got it. >> He's very experienced. >> I hope he can fix it.

>> He usually can. >> That's reassuring. >> I'll also apply a discount to your room.

>> A discount? >> 15% off tonight for the inconvenience. >> Wow. Thank you. You're welcome. We're

very sorry about this. >> Things happen. I understand. >> Carlos will be there soon.

>> Thank you for your quick response. >> Of course. Call us if you need anything else.

>> I will. Goodbye. >> Goodbye. Stay cool. >> Lost luggage.

>> Excuse me. I need help. >> Of course. What's the problem? I can't find my suitcase.

>> Your luggage didn't arrive. >> No, I've been waiting for 30 minutes. >> I'm sorry to hear that. Let me help.

>> I watched the carousel. It never came. >> Which flight were you on? >> Flight 892 from Chicago.

>> May I see your baggage claim ticket? >> Yes, here it is. >> Thank you. Let me check the system.

>> This has never happened to me before. >> Unfortunately, it does happen sometimes. >> I have important things in that bag.

>> I understand your concern. >> My medication is in there, too. >> That's serious. We'll prioritize this.

>> Thank you. I really need my bag. >> I found some information. What did you find?

>> Your bag was left in Chicago. >> Left behind? How? >> It missed the connecting flight.

>> When will it arrive here? >> There's another flight tonight. >> What time does it arrive?

>> At 9:30 p.m., about 5 hours from now. >> That's a long time. >> I know. We sincerely apologize.

What do I do until then? >> We can deliver it to your hotel. >> You'll bring it to me?

>> Yes, free of charge. >> That's helpful. Thank you. >> What's your hotel address?

>> The Grand Hotel, 250 Main Street. >> Room number? >> Room 318.

>> We'll deliver it tonight. >> About what time? probably around 11 p.m. >> That's late, but okay.

>> We can also provide compensation. >> What kind of compensation? >> $75 for emergency purchases

>> for toiletries and things. >> Exactly. Whatever you need tonight. >> That would be helpful.

>> Fill out this form, please. >> What information do you need? Name, address, and bag description.

>> My bag is blue. Large size. >> Any special markings? >> A yellow ribbon on the handle.

>> That helps identify it. [snorts] >> Please be careful with it. >> We will. Here's a tracking number.

>> I can track my bag online. >> Yes. Updates every hour. >> That's good to know. again. We're very

sorry. >> Thank you for your help. >> Have a good evening. Your bag will

arrive. >> I hope so. Goodbye. >> Ordering a taxi at the hotel.

>> Good morning. How can I help you? >> Good morning. I need a taxi, please. >> Certainly. Where are you going?

>> To the city museum. The Natural History Museum. >> Yes, that's the one.

>> It's about 20 minutes from here. >> Is there a lot of traffic >> at this time? It should be okay.

>> Good. How much will it cost? >> Approximately $15 to $20. >> That's reasonable.

>> Would you like me to call one now? >> Yes, please. It will be here in about 10 minutes.

>> Perfect. I'll wait in the lobby. >> The taxi will stop right outside. >> At the main entrance.

>> Yes, under the awning. >> I'll watch for it. >> What time do you need to be there?

>> The museum opens at 10:00 a.m. >> It's 9:30 now. You'll arrive early. >> That's fine. I like being early.

The taxi company is yellow cab. >> Yellow cab. Got it. >> The driver's name is Michael.

>> How will I recognize the car? >> It's a yellow taxi. License plate TXi4521.

>> Thank you for the details. >> Do you need a taxi back to the hotel? >> I'm not sure what time I'll finish.

You can call the hotel anytime >> and you'll send another taxi. >> Exactly. Or use the taxi app.

>> Which app do you recommend? >> City taxi or Uber work well here. >> I have Uber on my phone.

>> Then you're all set. >> Can I charge the taxi to my room? >> Unfortunately, no. You pay the driver

directly. >> Cash or card? Both are accepted.

>> That's convenient. >> Here's a museum brochure. >> Thank you. Any recommendations?

>> The dinosaur exhibit is amazing. >> I love dinosaurs. >> The planetarium show is also worth

seeing. >> What time is the show? >> Every hour on the hour.

>> I'll try to catch one. >> Your taxi is arriving now. already. That was fast.

>> It just pulled up outside. >> Thank you so much for your help. >> Enjoy the museum. Have a great day.

>> Thank you. Goodbye. >> Buying a gift. Welcome to our gift shop. >> Thank you. I'm looking for a present.

>> How lovely. Who is it for? >> My niece. She's turning 10. >> 10 years old. What does she like?

>> She loves art and drawing. >> We have wonderful art supplies. >> Really? Can you show me?

>> Write this way. >> This section is colorful. >> We have pencils, paints, and

sketchbooks. >> What do you recommend for a child? >> This art kit is perfect for beginners.

>> What's included? colored pencils, markers, and a sketch pad.

>> How many colors? >> 48 colored pencils and 24 markers. >> That's a lot.

>> Everything comes in a nice case. >> She can carry it around. >> Yes, it has a handle and zipper.

>> How much is this kit? >> It's $35. >> That's within my budget. Would you like

anything else? >> Do you have art books? >> Yes. How to draw books for kids?

>> That's exactly what she'd love. >> This one teaches animals. >> Perfect. She loves animals.

>> It has stepbystep instructions. >> Easy enough for a 10-year-old. >> Definitely. It's designed for ages 8 to

12. >> I'll take that, too. The book is $12, >> so $47 total.

>> Let me check for discounts. >> Discounts. >> We have a promotion today.

>> What kind of promotion? >> Buy over $40, get 10% off. >> That's great.

>> Your new total is $42.30. >> Even better. >> Would you like gift wrapping?

>> Yes, please. How much extra? >> It's free with purchase over $40. >> Wonderful.

>> What color paper do you prefer? >> Do you have purple? >> Purple is perfect for a young artist.

>> She'll love it. >> Would you like a card? >> Yes, a birthday card, please.

>> Here are our birthday cards. >> This one with the unicorn is cute. >> That's $4.

add it to my order. >> Your final total is $46.30. >> Perfect. Here's my card.

>> Thank you. Your gift will be ready in a minute. >> Thank you so much.

>> Your niece is lucky to have you. >> I hope she loves it. >> Which bus goes to the park?

>> Excuse me. Can you help me? >> Of course. What do you need? I want to go to Central Park.

>> Central Park. It's beautiful this time of year. >> Which bus should I take?

>> From here, you can take bus 23. >> Bus 23. Does it go directly? >> Yes, it stops right at the park

entrance. >> That's convenient. >> The bus stop is across the street.

>> I see it. The one with the blue sign. >> Exactly. The schedule is posted there. >> How often does the bus come?

>> Every 15 minutes during the day. >> And how much is the fair? >> It's $2.50

one way. >> Do I need exact change? >> No, the driver gives change.

>> Can I use a credit card? Yes, just tap your card when you board. >> That's easy.

>> Very modern system. Now, >> how long is the ride to the park? >> About 20 minutes.

>> Not too long. >> Depends on traffic, of course. >> Are there many stops before the park?

>> About eight stops. >> How will I know when to get off? The driver announces each stop.

>> And there's a screen, too. >> Yes. Showing the next stop. >> Great. Very helpful.

>> Listen for Central Park. Main gate. >> Main gate. Got it. >> That's the best entrance.

>> What's there to do in the park? >> So many things. Walking trails, the zoo, boat rentals.

>> There's a zoo. >> Yes, a small one. Great for families. >> I'll check it out.

>> The gardens are beautiful, too. >> I love gardens. >> The rose garden is my favorite.

>> Is there food in the park? >> Several cafes and food stands. >> Perfect for lunch. The sandwiches at

Park Cafe are great. >> I'll try that. Thank you. >> Oh, here comes bus 23 now.

>> Perfect timing. >> Have a wonderful day at the park. >> Thank you for all your help.

>> You're welcome. Enjoy. >> Exchanging money. >> Good morning. How can I help you?

>> Good morning. I need to exchange money. Certainly. What currency do you have?

>> I have US dollars. >> And what currency do you need? >> I need euros, please.

>> How much would you like to exchange? >> $500. >> Let me check today's exchange rate.

>> Is the rate good today? It's 0.92 per dollar.

>> What does that mean for me? >> For $500, you'll get €460.

>> That sounds about right. >> Would you like to proceed? >> Yes, please.

>> Do you have your passport? >> Yes, here it is. >> Thank you. I need to make a copy. Of

course. Is there a fee for exchanging? >> Yes, there is a small service fee. >> How much is the fee?

>> 2% of the transaction. >> So about $10 >> exactly. It will be deducted from your

euros. >> So I'll get about €451. >> Let me calculate precisely.

Take your time. >> Your final amount is €450.80. >> Close to my estimate.

>> Very close. Good math. >> Is that a good rate compared to other places?

>> Our rates are competitive. >> Better than the airport? >> Usually, yes. Airport fees are higher.

>> Good to know for next time. Banks typically offer better rates. >> I'll remember that.

>> How would you like your euros? >> What do you mean? >> Large bills or small bills?

>> A mix, please. >> How about four 100 notes? >> Yes. And the rest in smaller bills.

>> Two 20s and 110. >> That adds up to 450. and 80 cents in coins.

>> Perfect. >> Here is your money. Please count it. 100 200 300

400 and 50.80. Correct. >> Thank you for verifying.

>> Thank you for the smooth transaction. >> Is there anything else I can help with? >> No, that's everything. Here's your

receipt. Keep it safe. >> I will. Thank you. >> Have a great trip.

>> Thank you. Goodbye. >> Goodbye. >> Milk allergy.

>> Good evening. Welcome to Bella Italia. >> Good evening. Table for two, please. >> Right this way. Here are your menus.

>> Thank you. >> I'll be your server tonight. I'm Emma. >> Nice to meet you, Emma. Any drinks to

start? >> Just water for now, please. >> Sparkling or still?

>> Still water, please. >> I'll bring that right away. >> Before you go, I have a question.

>> Of course. What is it? >> I have a milk allergy. >> Thank you for telling me.

>> It's quite serious. >> We take allergies very seriously here. >> I can't have any dairy products. No

milk, cheese, cream, or butter. >> Correct. None of those. >> I understand. Let me note that down.

>> Even a little bit makes me sick. >> We'll be very careful. >> Which dishes are safe for me.

>> Let me explain some options. >> I appreciate that. >> Our grilled fish is dairyfree.

>> What comes with it? >> Roasted vegetables and potatoes. No butter on the vegetables.

>> We can make them with olive oil instead. >> That sounds delicious. >> Our pasta can also be dairyfree.

>> Really? Which sauce? >> The marinara sauce has no dairy. >> What about the pasta itself?

>> Our pasta is made without eggs or milk. >> Perfect. >> But some pastas have cheese on top.

>> I'll skip the cheese. I'll make sure the kitchen knows. >> What about bread?

>> Our bread contains butter. >> I'll skip the bread then. >> We have faukatcha made with olive oil.

>> That works. I'll have that. >> Have you decided on your main course? >> I'll have the grilled fish.

>> Excellent choice. And for your companion, >> she'll have the chicken pasta

>> with marinara sauce. >> No, she can have the cream sauce. I'll keep your plates completely separate.

>> Thank you for being so careful. >> Your safety is important to us. >> I really appreciate it.

>> I'll inform the chef personally. >> That makes me feel better. >> Any dessert allergies I should know

about? >> Most desserts have dairy, right? >> We have fruit sorbet. Completely

dairyfree. >> I love sorbet. We have lemon, mango, and raspberry.

>> I'll definitely have that later. >> I'll bring your water now. >> Thank you so much, Emma.

>> My pleasure. Enjoy your meal. >> Problem with payment. >> Hello. Are you finished?

>> Yes. Thank you. It was delicious. Can I have the check, please? >> Your total is $87.50.

>> Okay, I'll pay by card. Sure. Insert or tap your card. >> I'll tap it.

>> Go ahead. >> It's not working. >> Let me try again.

>> Still nothing. >> The machine says declined. >> Declined? That's strange.

>> Maybe try inserting the chip. >> Let me try that. >> Insert it at the bottom.

>> Okay, it's in. >> Still declined, I'm afraid. I don't understand.

>> Is there money in the account? >> Yes, I checked this morning. >> Could there be a daily limit?

>> Maybe. I didn't think of that. >> Do you have another card? >> Let me check my wallet.

>> Take your time. >> I have my debit card. >> Let's try that one.

>> Here we go. >> It's processing. >> Please work.

>> Declined again. This is so embarrassing. >> Don't worry, it happens sometimes. >> Maybe my bank blocked them.

>> That's possible. Did you travel recently? >> Yes, I'm here on vacation.

>> Banks sometimes block foreign transactions. >> I should have called them.

>> You can call them now. >> Good idea. Let me call. >> I'll wait. No rush. Thank you for being

patient. >> Of course, these things happen. >> Hello, bank customer service.

>> I'll help other customers while you call. >> I'm back. The bank unblocked my card.

>> Wonderful. Let's try again. >> Fingers crossed. >> Insert your card, please.

>> It's in. >> Processing approved.

>> Finally. Thank goodness. What a relief. >> I'm so sorry for the trouble. >> No trouble at all.

>> Thank you for your patience. >> Here's your receipt. >> I'll always call my bank before

traveling. Now, >> that's a good lesson learned. >> Definitely. Thank you again.

>> Have a great day. >> You too. Goodbye. >> Conversation on a train.

>> Excuse me. Is this seat taken? No, it's free. Please sit down. >> Thank you. Long journey ahead.

>> Where are you traveling to? >> Edinburgh. And you? >> Same. What a coincidence.

>> It's a beautiful city. >> Have you been there before? >> Many times. I have family there.

>> That's nice. I'm going for the first time. >> You'll love it.

>> What should I see? The castle is a must. >> Edinburg Castle on the hill.

>> Yes, the views are amazing. >> I've seen pictures. It looks incredible. >> The old town is wonderful, too.

>> Is that near the castle? >> Right below it. Very historic. >> I love history.

>> Then you'll enjoy the Royal Mile. What's that? >> The main street in Oldtown.

>> I'll add it to my list. >> How long is your trip? >> Just 3 days.

>> Short but sweet. >> I wish I had more time. >> You can see a lot in 3 days.

>> Any restaurant recommendations? >> Try traditional Scottish food. >> Like what?

>> Haggus is famous. What's haggis? >> A traditional Scottish dish. Very

unique. >> I'll be adventurous and try it. >> Good for you. Also, try Scottish salmon.

>> I love salmon. >> It's the best in the world. >> Now I'm getting hungry.

>> There's a dining car on this train. >> Really? Where? >> Two cars back. Coach C.

>> Maybe I'll get a snack later. >> The coffee is quite good. >> Good to know.

>> How long is the journey? >> I think about 4 hours. >> That's right. We arrive at 3:15.

>> Plenty of time to relax. >> I usually read on the train. >> What are you reading?

>> A mystery novel. >> I brought a book, too. What kind?

>> A travel guide to Edinburg. >> Very practical. >> I like to be prepared.

>> That's smart traveling. >> This has been a lovely conversation. >> Indeed. Nice to meet you.

>> Nice to meet you, too. >> Enjoy Edinburgh. >> Thank you. Enjoy your family visit.

>> I will. Safe travels. >> You, too. at a pet grooming salon.

>> Good morning. Welcome to Fluffy Paws Pet Grooming. >> Good morning. I'm here to drop off my

dog. >> What's your dog's name? >> His name is Max. He's a golden

retriever. >> Hello, Max. What a handsome boy. >> He's very friendly, but also very dirty.

>> That's why we're here. What services does Max need? >> Definitely a bath. He rolled in mud

yesterday. >> Oh, no. Dogs love doing that. >> It's his favorite thing, unfortunately.

>> Would you like a full grooming package? >> What does the full package include? >> Bath, haircut, nail trimming, and ear

cleaning. >> That sounds perfect. He needs all of that.

>> When was his last grooming appointment? >> About 3 months ago. Too long. We recommend grooming every 6 to 8 weeks.

>> I should bring him more often. >> Regular grooming keeps dogs healthy and happy.

>> Does Max need a haircut? His fur is long. >> Golden retrievers shouldn't be shaved

short. >> Really? Why not? >> Their coat protects them from heat and

cold. >> I didn't know that. >> We'll trim and thin the coat instead.

>> That makes sense. Thank you for explaining. Does Max behave well during grooming?

>> He's calm, but doesn't like nail trimming. >> Many dogs are scared of nail clippers.

>> How do you handle nervous dogs? >> We go slowly and give lots of treats. >> Max loves treats. That should help.

>> How long will the grooming take? >> For a full package, about 2 hours. >> Can I wait here?

>> Yes. Or we can call when he's ready. I'll come back in 2 hours then. >> Perfect. Max will look beautiful.

>> Thank you. See you soon. >> Bye, Max. Be a good boy. >> At a photo printing kiosk.

Excuse me. Can you help me with this machine? >> Of course. Are you trying to print

photos? >> Yes, but I don't understand how it works.

>> It's easy. First, how are your photos stored? They're on my phone.

>> Perfect. Connect your phone with this cable. >> This cable right here?

>> Yes. Plug it into your phone. >> Okay, it's connected. Now what? >> The screen will show all your photos.

>> Wow, I have so many pictures. >> You can scroll through and select the ones you want.

>> I just tap on the photos I want to print. >> Exactly. A check mark appears when

selected. >> How many photos can I print at once? >> Up to 100 photos per order.

>> I only need about 20 photos. >> That's a nice amount. What size do you want?

>> What sizes are available? >> 4x 6, 5x 7, and 8x 10 in. >> 4x6 is the standard size, right?

>> Yes. It's the most common for albums. >> I'll do 4x6 for most of them. >> You can choose different sizes for

different photos. >> That's convenient. >> Do you want glossy or matte finish?

>> What's the difference? >> Glossy is shiny. Matte is smooth without shine.

>> Glossy looks more professional, right? >> Many people think so. It makes colors pop.

I'll choose glossy then. >> Now press the print button. >> How long until they're ready?

>> About 10 minutes for 20 photos. >> That's fast. Where do I pay? >> Pay at the machine with card or cash.

>> Thank you so much for your help. >> You're welcome. Enjoy your printed memories.

>> Discussing a new roommate. I finally found a new roommate. That's great news. How did you find them?

>> I posted an ad online last week. >> Did you get many responses? >> About 15 people contacted me.

>> That's a lot. How did you choose? >> I interviewed five people in person. >> What questions did you ask?

>> Work schedule, cleanliness habits, noise tolerance. >> Those are important things to know. I

learned that from my last roommate disaster. >> What happened with your last roommate?

>> She was very messy and played loud music. >> That sounds frustrating.

>> It was. We argued all the time. >> So, what's your new roommate like? >> Her name is Jessica. She's a nurse.

>> A nurse? What hours does she work? >> She works night shifts at the hospital. So, she sleeps during the day.

>> Yes, but I'm at work during the day anyway. >> That actually works out perfectly.

>> We'll barely see each other. >> Some people prefer that arrangement. >> I do. I like my privacy.

>> Is she clean and quiet? >> She seems very organized and calm. >> Did you do a background check?

>> Yes, her history is completely clean. >> Smart. You can never be too careful. >> I also checked her references.

>> What did her previous landlord say? >> She always paid rent on time. No problems.

>> When does she move in? >> Next weekend. I'm a little nervous. >> It'll be fine. You did your research.

>> I hope we become good friends. >> Even if not, just being compatible is enough. at a trophy and engraving shop.

>> Welcome to Golden Awards. How can I help you? >> Hi, I need to order trophies for a

sports league. >> What sport is it for? >> Youth soccer. Kids ages 8 to 10.

>> How many trophies do you need? >> We need 15 trophies for the winning team.

>> Do you want participation awards, too? What do you mean? >> Small awards so every child gets

something. >> That's a nice idea. >> How many kids total?

>> There are 60 kids in the league. >> We have medals that work great for participation.

>> Medals sound perfect. Less expensive, too. >> Yes, medals are $5 each. Trophies start

at $15. >> What sizes of trophies do you have? >> Small, medium, and large.

>> What's the difference? Small is 6 in. Medium is 10 in. Large is 14 in. >> Medium sounds right for kids.

>> Medium is our most popular for youth sports. >> Can you add the team name to each

trophy? >> Absolutely. That's called engraving. >> How much extra is engraving?

>> Engraving is $3 per trophy. >> Can you also add each child's name? >> Yes, we can engrave team name and player

name. >> Perfect. The kids will love seeing their names.

>> Personal touches make trophies special. >> When is your award ceremony? >> In 3 weeks. Is that enough time?

>> Plenty of time. We need one week usually. >> Great. What's the total cost?

>> 15 trophies plus 60 medals plus engraving. >> Let me calculate. About $570

total. >> That's within our budget. >> I'll prepare an official quote for you.

>> Thank you for all your help. Happy to help. Those kids will be so proud. >> Discussing installing solar panels.

>> We are thinking about getting solar panels. >> That's a big decision. What made you

interested? >> Our electricity bills are so expensive. >> How much do you pay each month?

>> Around $250 in summer with air conditioning. >> That is high. Solar could really help.

But the installation cost scares me. >> It's expensive upfront, but you save over time.

>> How much does installation cost? >> For an average house, about $15,000 to $25,000.

>> That's a lot of money. >> But there are tax credits and rebates. >> What kind of tax credits?

>> The government gives you 30% back in tax credits. So, I'd save $4500 to $7500 on taxes.

>> Exactly. That reduces the costs significantly. >> How long until the panels pay for

themselves? Usually between 6 to 10 years >> and the panels last longer than that.

>> Most panels last 25 to 30 years. So after 10 years, electricity is basically free.

>> Almost free. There's minimal maintenance cost. >> Does our roof get enough sunlight?

>> Your roof faces south, right? >> Yes. >> Southacing roofs are ideal for solar.

>> What about cloudy days? >> Panels still work, just less efficiently.

>> Do we need batteries to store power? Batteries are optional but helpful. >> What happens without batteries at night?

>> You use electricity from the regular grid. >> This is a lot to think about.

>> Get quotes from several solar companies first. >> Good idea. I'll do more research.

>> It's worth it for the environment, too. At a fabric store. >> Hello. Welcome to So Creative Fabric

Store. Hi, I want to make curtains for my living room. >> How exciting. Do you sew often?

>> This is my first sewing project ever. >> Curtains are a great beginner project. >> Really? I was worried it would be too

hard. >> It's mostly straight lines. Very simple. >> That makes me feel better.

>> How many windows do you need curtains for? >> Just two large windows. What

measurements do you have? >> Each window is 4 ft wide and 5t tall. >> Do you want the curtains to touch the

floor? >> Yes, I like that elegant look. >> You'll need extra length for the hem and

rod pocket. >> How much extra fabric? >> Add about 12 in to your total length.

>> So, I need fabric that's 6 ft long. about 72 in per panel. You need four panels.

>> Why four panels? >> Two panels per window looks fuller and nicer.

>> I understand now. >> What color are you thinking? >> Something neutral. Maybe beige or gray.

>> Here's our home decor fabric section. >> This gray fabric is beautiful. >> That's a cotton blend. Easy to sew. Is

cotton good for curtains? >> Yes, it hangs nicely and blocks some light.

>> How much does this fabric cost? >> $12 per yard. You'll need about 8 yards. >> So, roughly $96 for the fabric.

>> Correct. Plus thread and maybe a pattern. >> Do I need a pattern for curtains?

>> Not really. I can teach you the basics today. >> You would do that? Thank you. Of course.

We want your project to succeed. >> At a food truck. Hi, welcome to Taco Loco Food Truck.

>> Hi, everything smells amazing here. >> Thank you. Best tacos in the city. >> What do you recommend for a first timer?

>> Our street tacos are the most popular. >> What's in a street taco? >> Small corn tortillas with meat, onions,

and cilantro. What meat options do you have? >> Chicken, beef, pork, or vegetarian

beans. >> Which meat is your personal favorite? >> The pork carnitas are incredible.

Slowcooked for hours. >> That sounds delicious. I'll try the carnitas.

>> How many tacos do you want? >> How many usually fill you up? >> Most people order three tacos. I'll take

three carnitas tacos then. >> Excellent choice. Any salsa on the side? >> What kinds of salsa do you have?

>> Mild green, medium red, and extra hot habanero. >> How hot is the habanero?

>> Very hot. Only for spicy food lovers. >> I'll play it safe with medium red. >> Good choice. It has great flavor without

burning. Do you have any drinks? >> Soda, water, and homemade horada. >> What's horada?

>> A sweet rice drink with cinnamon. Very refreshing. >> I've never tried that before. One

horchata, please. >> Perfect. Anything else? >> That's everything.

>> Three carnitas tacos, red salsa, and horchatada. >> How much is the total?

>> $12 for everything. Great price. Here you go. >> Your food will be ready in 5 minutes.

>> Thank you. I'm so hungry. >> You're going to love it. Discussing moving overseas.

>> I have some big news to share. >> What is it? You look excited. >> My company is transferring me to London.

>> London, England. That's incredible. >> I know. I can't believe it. >> How long is the transfer for?

>> At least 2 years, maybe longer. >> That's a huge life change. >> I'm excited, but also terrified.

>> What are you most worried about? >> Leaving my family and friends behind. >> That's the hardest part of moving

abroad. >> How will I cope so far away? Video calls make distance easier these

days. >> That's true. Technology helps a lot. >> What about your apartment here?

>> I have to break my lease or sublet it. >> Subleting might be a good option >> in case I want to come back.

>> Exactly. Keep your options open. >> I don't even have a passport yet. >> You better get one fast.

My company is helping with all the paperwork. >> That's a relief. Work visas are

complicated. >> They're also helping me find an apartment in London.

>> Is London very expensive? >> Extremely. Rent is much higher than here.

>> Is the company paying for housing? >> They're giving me a housing allowance. >> That helps. When do you leave? in three

months. So much to do. >> Start packing and saying goodbyes. >> I'll miss you the most.

>> I'll visit you in London. >> You better. I'll show you around. >> Congratulations. This is a dream

opportunity at a vintage record store. >> Welcome to Spinning Classics Vinyl

Records. >> Hi. Wow, this store is incredible. Thank you. We have over 10,000 records here.

>> I just bought my first record player. >> Congratulations. Vinyl is making a big comeback.

>> Everyone says vinyl sounds warmer than digital. >> It really does. There's something

special about it. >> I don't know where to start shopping, though.

>> What kind of music do you enjoy? >> I love classic rock from the 70s and 80s. You came to the right place. Follow

me. >> This section is huge. >> Classic rock is our biggest collection.

>> I see the Beatles. They're my favorite band. >> The Beatles are timeless. Great choice

to start. >> How do I know if a record is in good condition?

>> Look for scratches on the vinyl surface. >> What about the album cover? >> The cover matters for collectors. Check

the corners. Why the corners specifically? >> Old covers often have bent or torn

corners. >> This copy looks perfect. >> That's a near mint condition record.