Introduction: Beyond Meetings – Teams as Your Project Hub
Microsoft Teams is often used just for meetings, but with the right setup, it can become a powerful project management center. This guide, shared by Emma, a project manager, explains how to centralize communication, files, tasks, and collaboration for any project (defined as a one-time initiative with a start and end date).
Key Distinction: Projects vs. Processes
- Projects: Unique, time-bound (e.g., an HR system migration).
- Processes: Repeatable, cyclical (e.g., monthly accounting close). This guide focuses exclusively on projects, but similar principles apply to processes.
Step 1: Create Your Project Team & Channel
- Create a new team: Click + > Create team > name it after your project (e.g., "HR System Migration").
- Set privacy: Keep it Private to control access.
- Name your first channel: Use "All" instead of "General", it stays at the top alphabetically and signals it’s the central hub.
- Add members: Invite key project team members. They’ll be added to the team and all future channels automatically.
Pro Tip: For simple projects, stick with just one channel. For complex projects with many contributors, consider creating channels by topic (e.g., "Design," "Development").
Step 2: Organize Your Tab Hub
The real power comes from customizing the channel tabs, creating a single source of truth. Here’s how Emma sets up her standard project:
1. Posts Tab (Default) – Centralized Communication
- Use @channel or @all to notify everyone in the project.
- Use @mentions (e.g., @Lydia) for specific task assignments.
- Reserve Announcements for major updates.
- Avoid sideline DMs, keep all project conversations in this channel for transparency.
Resource: Explore topic-based communication (linked in description) for deeper guidance.
2. Files Tab (Default) – Document Repository
- Store all project documents, templates, and recordings here.
- Pre-structure folders with numbering (e.g., "01_Admin," "02_Meeting Recordings") for consistency.
- Files shared in Posts auto-save to this tab.
3. Remove the Default Notes Tab – Replace with Loop
- Delete the Notes/OneNote tab to avoid confusion.
- Add a Loop web tab (since Loop is not yet natively embedded):
- Click + > Website > name it "Loop" > paste the Loop workspace URL.
- Create a matching Loop workspace (with the same name and members as your Teams project) to mirror access.
- Add standard pages (e.g., "Meetings" with dated sub-pages, "Project Planning" from template).
- Pro Tip: Don’t upload files directly to Loop, store them in the Files tab and link from Loop.
4. Planner Tab – Task Management
- Add via + > Planner > name the tab (e.g., "Planner" or "Tasks").
- Best for simple project management: create a board with columns like To Do, In Progress, Done.
- Assign tasks, set due dates, and track status visually.
- Tasks assigned in Planner automatically appear in each member’s Tasks app in Teams.
Note: For complex projects, consider upgrading to Planner Premium or Microsoft Project.
5. Whiteboard Tab (Optional) – Brainstorming
- Add for sticky-note sessions, process mapping, or retros.
- Emma now uses Loop for most brainstorming, but Whiteboard remains useful for visual collaboration.
Step 3: Drive Alignment with Built-in Features
Polls for Quick Consensus
- In a Post, click + > Polls > create a question (e.g., "Which division to roll out first?") > preview > send.
- Team members vote and see live results, keeping all decision-making transparent.
Channel Meetings for Stand-ups
- Schedule recurring meetings (e.g., weekly stand-ups) via Schedule a meeting > select Channel meeting.
- All channel members are automatically invited; agendas and notes are shared in Loop.
Step 4: Launch & Onboard Your Team
- Schedule a kickoff meeting to walk through:
- How to access Posts, Files, Loop, and Planner.
- Expectations for posting (use @channel, avoid DMs).
- Where to find and update tasks.
- Reinforce: This hub is your single source of truth for everything project-related.
Conclusion: Your Everyday Workflow Starts Here
This framework, tested and refined by Emma, transforms Teams from a chat app into a complete project management workspace. Whether you’re a formal project manager or just getting work done with colleagues, this setup reduces confusion and boosts productivity.
Next Steps:
- For individual workflow tips, explore the "Everyday Workflow" resources at bulb.digital.
- For organization-wide adoption, consider the Microsoft 365 Everyday Essentials Bootcamp (link below).
Think of this hub as a powerful complement to more advanced tools. For a broader understanding of the ecosystem, check out the Complete Guide to Every Microsoft 365 App Worth Knowing in 2025. And if you are managing complex, multi-team initiatives, you might find additional structure in our guide on 3 Ways to Track Projects in monday.com: From Simple Boards to Enterprise Portfolio.
Leave a comment with your own tips or questions, happy project managing!
if you're just using Microsoft teams for meetings oh man Microsoft teams can do so much more today I'm going to talk
specifically about how to set up Microsoft teams to help you manage projects hey I'm Emma I'm a project
manager here at ball digital and whether you're just starting out with teams or you've been using teams for a while and
you know you need a refresh that's what I'm going to dive into today I have been there before where you're not really
sure how these tools work together you've got planner you've got Microsoft teams you've got files saved somewhere
what I want to talk through today is how to manage a project using Microsoft teams as your Hub and creating a space
where you can manage files um have meetings have all of your project conversation and track tasks just easy
seamlessly um all in one place one thing I want to get out of the way at the very beginning of this video is when we talk
about managing work with Microsoft 365 or Microsoft teams specifically a lot of people have different definitions about
that work that's being done uh we like to put these into two different buckets so we have projects and processes so if
you have a process that you're trying to track that's something that happens maybe weekly um monthly annually it's
sort of cyclical or iterative um it's repeatable that's a process well I'm going to focus on today is a project and
I Define that as something that has a start date and an end date and is likely a one-time initiative maybe you do
similar projects but each project is unique in its own sense and then within projects and processes you have tasks so
on the process side maybe that looks like every month you're going through accounting month-end close so you might
have a task uh like an accounting analyst pulls cost variances and sends a report to a manager to review that's a
task that might happen once a month on a project you we'll have tasks that happen just within the scope of that project
the way we treat these tasks might look a little different in these tools so again today I'm going to focus on the
project side of things if you are interested in the process side of things definitely leave a comment and we can
look at creating a video on that all right so now that we're clear that we're talking about projects let's get into
our first step which is all about creating a Microsoft team and the first channel so here I am in the teams app
and I'm going to create a Microsoft team to support this project so I hit the plus button I hit create team and I'm
going to give my team a name I like to call it the actual project name so let's give this a real example let's say I
work at an organization I'm the project manager on an HR System migration so maybe we're moving from one system to
another and I'm going to keep the team type private and I'm going to name my first channel now this is a little
caveat Microsoft used to always name the first channel the same thing it was always called called General um no
longer uh can you do that so I use the word all and I like this word for a few reasons one it kind of hints at it being
where everyone's together all the information can be found and also it starts with the letter A which means in
the channel list it will stay at the top because the channel list is alphabetized I can also add a description so this is
the project team and project hub for the HR System migration that will let everyone know
what this team is for so I'm going to hit create and it will create my team for me so now I can go in and add
members to the HR team so I'm going to add Miriam and maybe
Megan and let's see Lydia so I'm going to click add and
all of those members will be added to the overarching Microsoft team and any channels that I create within this team
will have all those team members added okay so now we're in the team and you can see that that first channel was
already created for me here I would recommend if you're just starting out on your journey with Microsoft teams to
just keep it simple and just use one channel so one channel for that project um especially if it is a more simple
project when you get a little bit more complicated with a lot more team members it does make sense to break out by
topics and different channels but for this example and again just for Simplicity I'm going to show you how to
set up uh this first channel as really being the hub for the project so this is where we're going to create all of our
tabs and direct the project team to have all of our communication and information living here okay so now the fun part
this is where we get to organize all of our tabs at the top of our Channel um which will really create one of the main
benefits of managing projects out of mic oft teams it creates this centralized Hub or this single source of Truth where
team members are able to go to one place for all of the different project information that they need so I'm going
to walk through each tab uh one at a time and show you how I build out projects so here at bulb digital we have
been curating and crafting this framework for a number of years on a lot of different projects and this is what
has we've found has worked best for us and I'd recommend you start this way but you can always adapt it to what works
for your team we all know that communication is super key to project success but what I found
is keeping that communication in one centralized location is really the key uh to making sure that your team is
completely on the same page so teams sets this up for you this is the post Tab and this should serve as your
channel chat I use the word chat Loosely because I know you can chat that in other areas of Microsoft teams and
that's not what this is this is actually so much better because you're creating a stream of conversation happening within
a channel again within this all Channel um but think of it like a group chat with all of the project team members all
in the same place couple Pro tips here when you start a post always make sure that you're at tagging the entire
channel so if you do at Channel or at all it'll give you that option and that will notify all of your different
project team members who are in that team that you've posted so that's definitely a pro tip or if you want
someone specific to do something like if I want Lydia to create the agenda uh for our next meeting I'll make sure that I
at Lydia and then again that really tags her it's kind of like when you're emailing you're making sure the person
that really needs to read the emails in the two line and then you're ceasing all other important people um by keeping
that all tag in there so a couple different Pro tips to make sure people are seeing your
your information and and your posts if you want to make an announcement you can come in and choose the announcement
option post or announcement announcements are obviously just reserved for the bigger announcements um
where you you would actually want to have like a headline and put some more information in I look at this a little
bit like on emails where people Mark emails as critically important or urgent use these sparingly if you're
using these for every single one of your uh posts it's not you're not doing it right the last thing I'll say about
using Microsoft teams and communicating in this way is resist the urge to have sideline chats with different people
about this project all of your conversation pertaining to this project should be happening in this post tab you
shouldn't have any direct messages um unless you have a super good reason as to why it needs to be confidential but
most and I mean like 99% of the conversation about this project should happen here in this post um we are
really big Believers in open transparent communication and that's one of the keys to project success here in Microsoft
teams if you're interested in this topic more we actually have a whole blog about what we call topic based communication
and like I said we're really passionate about it so we explain it and outline kind of how to get that started at your
organization as well as a online course that you can take called the total communication reset the TCR uh and it's
really helpful my cooworker Mitch breaks down why topic based communication is so beneficial and again how to get it set
up at your organization all right so moving right along to our next default tab so these
are the tabs that were just given to us when we set up this team within team so we've got files um same goes for
files that went for post as far as all of the project files that are pertinent to this project documents meeting
recordings um just honestly any type of resource that you want to have stored in a folder they should live here in these
files the other thing to note is that anything that gets put into that um post conversation anything that gets put into
a post or an announcement in that channel chat will also automatically get put here in the files and so that makes
it really easy to collaborate and know what document everyone's talking about one pro tip that I do here is I actually
usually create some structure of folders before I get started with my team so I usually create an admin folder and then
I create a meeting recordings folder and you'll see that I um name all of my folders with like 01 02 so that I
keep things in the same order and then if you're working on multiple projects with me you'll start to notice that all
of my projects are sort of set up the same way and there's this consistent structure where people know where to go
for certain information again this is just how I do it I'm not sure how it'll work on your team but uh I found this to
be really useful next tab is called notes this is where uh this video might get a little
controversial because I'm going to have you do something that might feel a little uncomfortable I'm going to have
you actually remove this tab completely I use the app Loop for all my note-taking needs and I find having a
tab called notes hanging around with a one note ready to go is just confusing for my project teams so I just go ahead
and remove this one note and remove the notes and replace it with a tab for Loop so today I'm going to just click the
little carrot and hit remove and go ahead and permanently remove this one note so now I'm back I've got my post
for all of my team conversation got my files a little bit of a structure already Loosely set up there now I'm
going to add in Loop so I click the plus tab Loop right now is not built into Microsoft teams so
I will just add loop as a website I'm going to call this tab Loop now there are a couple steps you
have to do to get a loop workspace set up in order to Loosely connected to your Microsoft teams so bear with me as we
set that up we do know that this connection between Loop and Microsoft teams is coming but for now this is kind
of how I connect the two so if you're new to Loop this is what it looks like um you've got all your workspaces set up
below I'm going to hit this plus button on the side and create a new workspace and I'm going to mirror everything that
I just did to create a Microsoft team on the team side here in the workspace so I'm going to call it the exact same
thing HR System migration and I'm going to invite the exact same people so I've added Lydia
Megan and Miriam and this is really key so I'm going to pause here the creation of a loop workspace does not
automatically add in your Microsoft team so you do have to remember who did you add to your Microsoft team project team
and then copy and paste and and make sure all of those same people are added to the workspace that way the
permissions and the access will be mirrored between the two and so there is this kind of additional extra manual
step but once you've got it set up and everyone has access to both the Microsoft team and the loop workspace
you're golden and once Microsoft rolls out a connections between the two you hopefully won't have to do that anymore
and now I'm in Loop here's my Loop workspace I do usually add a couple of different Pages just as standard um
again Loosely structure I think that sometimes kind of helps I always call one page just the meetings page and then
nested below that I will have the different meetings kind of a pro tip here I always because Loop doesn't have
dates built into it of this was last edited on XYZ date when I have meetings I will put the actual date of the
meeting into the title and then that's kind of how I organize all of the different meetings on on different days
so I'll show you kind of an example there let's say I have this meeting standard every
15th of the month okay and I might yeah I'll have these oldest at the bottom and then the
newer meetings towards the top so again just an example of of kind of adding some structure to what can feel like a
lot of white space that's super important when you're trying to get team members to adopt Loop is sort of guiding
them into it and having some structure already set up another page that I always create
with projects I love their project planning template you can go ahead and just choose the template from the
template Library they show you a bunch of template gallery or a bunch of templates in their template Gallery
project planning it just thinks of everything for you which I love the roles on the project the background
context and then you can add in um all your details one thing you might notice in Loop that I do want to comment on is
that you can upload a file I don't recommend using this feature I actually recommend uploading the file into the
project team under that files tab that I just showed and then linking that file from that project team into your Loop
and you can do so through the the link option here the reasons for that are too long to get into right now but they're
very valid so I'm just going to grab the URL from this Loop workspace control copy I'm going to go back into to my
adding a tab call this Loop and paste that URL right here and I'm going to post to the
channel about this new tab so now when I click this Loop tab instead of having an experience right
here in Microsoft teams it's just going to open up uh in the browser and away we go so in theory let's say you've got a
meeting coming up that you need to create an agenda for and you want to capture that in your Loop workspace you
could come to your project Hub here in Microsoft teams click the loop Tab and here you are on meetings I'm going to
click right into my meeting and I'm going to start creating my agenda and adding all my bullet points decide on
date and what I love about Loop is it just creates a really clean formatting taken care of um list and you can write
everything in there everyone will see it and then you can go ahead and screen share that um on your next meeting
of course we can't talk about project management with Microsoft tools without mentioning planner so that's the next
tab we're going to add here so I'm going to choose new tab I'm going to choose planner so you guys get two options you
can create a new plan or use an existing plan from this team I'm going to just create a new plan and you can name your
tab I'm going to actually name it planner some people like to name it tasks and now I've got a new planner
board set up with the permissions and access that um includes everyone that's within this Microsoft team so my whole
project team's got access to this planner board I want to give a small caveat that I think planner works best
for simple project management I usually create pretty simple conon boards so having a column for
to-do in progress and maybe a done column um or you can have a lot of different stages for tasks
within that uh this is really where planner shines and I'll show you adding a task
like let's say create agenda let's assign that to Lydia set a due date and then Lydia can
actually come in she has access to the spner board when she's starting on that task she can move it herself into the in
progress and this really allows us to track status visually to see how many tasks do we still have to do haven't
started yet what is in progress and what is done again this is planner it's great for basic project management think
simple um not a ton of layers or complication to your project management if you do have a more complicated
project you might want to consider upgrading to planner premium or project okay so I'm going to assign myself a
task to demonstrate how tasks and planner all work together so let's say I need to
schedule a meeting before the company Town Hall I'm going to assign this to myself I am ad
Del Vance in this test environment add the task actually set a due date as well let's say it's due next
Thursday and now if you look at the planner tab here in teams you'll see that as I get assigned tasks in that
planner they will show up in my tasks so I'll be able to see all the different things that I still need to do what the
priority is what the due date is and organize all of these different items and your project team will also see all
the different tasks that get assigned to them in the planner so these two tools work really well together
okay so continuing on with our tabs the last one that I add uh relatively often because I still find use for it is the
Whiteboard tab so you can add a whiteboard for your team to use for brainstorming or for process mapping um
I'm going to just call it whiteboard go ahead and save it I have found that most of the brainstorming that my team does
on projects can happen in Loop but whiteboard is still great uh once in a while if you need to do
a sticky note session or um we used to always do Retros in whiteboards but I actually do those in Loop now as well
but either way you can add whiteboard as a tab if you find it useful now we all know one of the biggest challenges with
project management is getting consensus and actually getting the entire team on the same page around what you're working
on or what what decisions need to be made so a couple different features that Microsoft teams already has built in
that you can use I use the polls feuture so I'm here in my post communication thread where all of our communication
about our project is going on you just add that little plus button at the bottom type in polls and add this so
let's do an example here let's say we're trying to decide as a team what division we're going to roll the HR System
migration out to first so what division should we roll out to First can throw some options in there it
marketing executive team we are
accounting and I'm going to let people vote for multiple and just see what comes to the top so I can preview
that and I'm going to send that out to the team and this will allow all the team members again within that project
team to vote on what they think and I'm able to see live responses I can vote as well let's say I think
these two teams should win awesome and you'll see that my response comes through so just super
useful in trying to gain consensus and keep all that conversation all within that project team out in the open other
people can see uh what is winning and you know what decision should be made the other really important side of
getting a team aligned and getting everyone on the same page is having regular standup meetings uh this kind of
comes from the scrum or agile world stand-ups are regular daily meetings some of the time usually weekly uh
within our organization so to set those up I always go to the top here and hit schedule a meeting and create these as
Channel meetings so that means that um everyone within this channel is added to the meeting and maybe I have these on a
regular occurrence like I said most likely weekly so with that I've now gone through and created my team my next step
of course would be to schedule a kickoff meeting with the project team walk them through um how to access everything what
the expectations are for communication where to post how to post where the files are how to use Loop where the
tasks are stored all of this information can be found in this project Hub and I'd want to get my team on board and ready
to use this system so I hope this was helpful in kind of breaking down how all of these tools can work together I know
it can be very confusing how you can get planner to talk to Microsoft teams to talk to something like Loop and how you
arrange all of those different tools to be U accessible in one Hub this is the framework that we have found most useful
and this is what I use to run all of our projects and I hope it can be a helpful starting point and then you can build on
that uh what works for you and your team drop us a comment below if you have any questions or leave me your tips that
you've learned along the way on setting up this project Hub in Microsoft teams so what we're talking about is Work
Management right so it's just getting work done within Microsoft 365 tools within Microsoft teams whether you're an
official project manager and that is your day-to-day job or you're just trying to use these tools to get your
work done we think about this is kind of the everyday workflow so if you're curious about this we have lots of
different resources and a few events coming up um definitely check those out on bulb. digital
slpm and we'll post about different events that we're doing to share resources on these everyday workflow
items and how to use Microsoft tools to get work done so that's more on the individual side but if you're looking to
have your entire organization go through kind of a reset on how to use Microsoft tools we have something called our
Microsoft 365 everyday essentials boot camp that brings your whole organization on a journey of a sort of reset on how
to use Microsoft in their day-to-day to just get work done if you're interested in that we'll leave a link down below
and you can schedule a call and chat with us about what that would look like that's it for me today thanks so much
for joining and happy project managing [Music] [Music]
Create a new private Team named after your project (e.g., "HR System Migration"), start with a channel called "All" instead of "General", and invite key members. Then, customize the channel tabs (Posts, Files, Loop, Planner, Whiteboard) to centralize communication, documents, tasks, and brainstorming. This transforms Teams into a single source of truth for your project.
Projects are unique, time-bound initiatives (like migrating an HR system), while processes are repeatable, cyclical tasks (like monthly accounting). This setup is designed specifically for projects, though you can apply similar principles to processes by creating dedicated Teams or channels for ongoing workflows.
Start with the default Posts (for communication) and Files (for documents) tabs. Then remove the default Notes tab and replace it with a Loop web tab for planning and meeting notes. Add a Planner tab for task management, and optionally a Whiteboard tab for brainstorming. Pre-structure your Files tab with numbered folders (e.g., "01_Admin", "02_Meeting Recordings").
Add a Planner tab to your channel via the '+' icon. Create a board with columns like 'To Do', 'In Progress', and 'Done'. Assign tasks to team members with due dates. Tasks assigned in Planner automatically appear in each member's Tasks app in Teams, ensuring everyone sees their responsibilities and deadlines.
Use the Posts tab for all project conversations. Use @channel or @all to notify everyone, and @mentions (e.g., @Lydia) to assign specific tasks or ask questions. Avoid sending project-related direct messages (DMs) to maintain full transparency. You can also use Polls to get quick team consensus on decisions.
Since Loop isn't natively embedded, add a 'Website' tab, name it 'Loop', and paste your Loop workspace URL. Create a matching Loop workspace with the same name and members. Use it for meeting agendas, project planning templates, and linking to documents stored in the Files tab (avoid uploading files directly to Loop).
Schedule a kickoff channel meeting to walk through the setup. Show how to access Posts, Files, Loop, and Planner. Explain expectations: use @channel for updates, avoid DMs for project chat, and check Planner for tasks. Emphasize that this hub is the single source of truth for all project-related information.
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